Remote IT Support for Accounting & Tax Advisory Practices
Remote assistance helps your accounting practice resolve suitable software and access issues without first arranging an office visit. With your permission, we can investigate the device and guide your team through the next steps.
Permission-based assistance
A remote support session starts with your participation and permission. Keep sensitive records closed unless they are needed for the issue.
Software & access help
Assistance with email, account settings and the device environment used to access MYOB Practice Solutions, Xero Partner Practice, HandiSoft / Access.
A pathway for physical faults
If an issue requires hardware access, we explain the limitations of remote support and discuss an appropriate on-site next step.
On-Site IT Support for Accounting Practices
Experienced technicians dispatched to your office for physical hardware replacements, cabling, server room maintenance, and hands-on triage.
On-site IT support gives your accounting practice a practical local option when a physical issue is better resolved in person than through remote troubleshooting.
On-Site IT Support is a distinct option for agreed matters involving equipment, cabling, printers, workstations or an office setup needing physical attention.
Your application environment
Support for the devices, access and connectivity around your practice applications, with vendor escalation where appropriate.
- MYOB Practice Solutions
- Xero Partner Practice
- HandiSoft / Access
- BGL Corporate Solutions
- CCH iFirm
- Reckon Elite
Talk to our team
Request a quote · Request a discovery call · 1800 825 683
Discovery bookings are requests and remain subject to confirmation.