Remote IT Support for Law & Conveyancing Practices
Remote IT Support helps your law & conveyancing firm resolve software glitches, settlement portal access and everyday device issues without waiting for an office visit. Our team initiates secure Remote IT Support sessions so your solicitors and conveyancers can return to billable matters quickly.

Permission-based assistance
Each Remote IT Support session begins with explicit solicitor authorisation. Keep confidential client matter files closed unless specifically relevant to the technical issue.
Software & access help
Assistance with email, account settings and the device environment used to access LEAP Legal Software, Smokeball, triConvey.
A pathway for physical faults
When a workstation or network fault exceeds what Remote IT Support can resolve across the wire, our engineers outline clear options for on-site hardware dispatch.
On-Site IT Support for Legal & Conveyancing
Experienced technicians dispatched to your office for physical hardware replacements, cabling, server room maintenance, and hands-on triage.
On-site IT support gives your law & conveyancing firm a practical local option when a physical issue is better resolved in person than through remote troubleshooting.
On-Site IT Support is a separate, complementary option where equipment, cabling, a local network or another physical issue requires an agreed visit.
Your application environment
Support for the devices, access and connectivity around your practice applications, with vendor escalation where appropriate.
- LEAP Legal Software
- Smokeball
- triConvey
- PEXA Settlements
- Actionstep
- LexisNexis Affinity
Talk to our team
Request a quote · Request a discovery call · 1800 825 683
Discovery bookings are requests and remain subject to confirmation.